We added new functionality to the "Copy to Request" feature whereby users have the ability to copy the file's tags and descriptions to the other request.
Enabled: By Default
Reports:
For Washington customers using GovQA WA Public Records Act Reports: We created a new "Request Received Date" field. This new field is used as the official Request Received Date to calculate metrics for WA Public Records Act Reports. It replaces original SLA start date and current SLA start date in the context of annual reporting. This new field is also available in custom reports.
Enabled: By Default with WA PRA Reports Module
Reports:
For Washington customers using GovQA WA Public Records Act Reports: WA Public Records Act reports now automatically use the "Actual Completion Date" custom field in place of the system close date, if the Actual Completion Date field contains a value..
Enabled: By Default with WA PRA Reports Module
Reports:
The following WA PRA Annual Reporting legacy metric custom fields will be moved to a new "Internal Fields" section of the Request Details page: 5 Day Response Complete, 5 Day Response Sent Date, and Estimated Completion Date.
Enabled: By Default with WA PRA Reports Module
Bug Fixes
Attachments:
We fixed an issue in the Attachments Workspace wherein certain conditions caused the file optimization animation icon to spin indefinitely.
Enabled: By Default
General:
We fixed an issue wherein, when creating a new message, the "Change Status To" dropdown included and allowed users to select inactive statuses.
Enabled: By Default
General:
We fixed an issue wherein Request Advanced Search was not returning correct results when filtering by both an "exact match" phrase and an additional criteria.
Enabled: By Default
General:
We fixed an issue wherein, when copying any request custom field, a "page temporarily unavailable" error occurred after changing the field name then clicking OK.
Enabled: By Default
General:
We fixed an issue wherein workflow rules intermittently ran twice.
Enabled: By Default
Redaction:
We fixed a redaction issue wherein some images appeared distorted within the redaction viewer.
Enabled: By Default with Redaction Module
Reports:
We fixed an issue wherein a scheduled report created from the Backlog Trend report was not properly adjusting the dynamic date range. This resulted in the system using the same date for every consecutive report created.
Enabled: By Default
Reports:
We fixed an issue wherein the WA Public Records Act Report changes introduced in Release 23.3 were not pulling appropriate data for metrics BL2, BL3 and BL4. This resulted in incorrect data for other metrics that are dependent on these.
