Overview

An event isn't showing as an Upcoming Event in MediaManager.

Resolution

  1. On the MediaManager Home page, click the Events tab.

  2. Click the name of the event you wish to edit.

  3. Use the Basic subtab to verify the meeting is scheduled. If the event is not scheduled, enter the scheduling information in the Date & Time fields, and set the recurrence pattern.

  4. Verify the Broadcast Event and Automatically Start Recording checkboxes are selected, and that a view is assigned. If the Broadcast Event checkbox is blank, select it. If there is no view assigned, select a view from the list of available views and click the forward arrows to move it to the list of assigned views. 

  5. Click Save Changes.

If completing these steps doesn't resolve the issue, please contact Granicus Customer Care.