Overview

What folders are on the antivirus exclusions list for the Amax Encoder and Performance Accelerator?

Resolution

Amax Encoder Setup:

C:\WINDOWS\Microsoft.NET\Framework "Include subfolders"

C:\Documents and Settings\All Users\ "Include subfolders"

C:\Program Files\Granicus\ "Include subfolders"

C:\Program Files\Adobe\ "Include subfolders"

C:\Gads\ "Include subfolders"

C:\Program Files\Windows Media Components\

C:\Program Files\Osprey

C:\Program Files (x86)\Granicus\Automated GADS Client

C:\Program Files (x86)\Osprey by VarioSystems, LLC\Osprey Preview

C:\Program Files (x86)\ScreenConnect Client (9751877f347bb47f)

C:\WINDOWS\system32\inetsrv\

C:\WINDOWS\system32\windows media\

C:\GranicusLogs

C:\Temp\

Performance Accelerator:

C:\Documents and Settings\All Users\ "Include subfolders"

C:\WINDOWS\Microsoft.NET\Framework "Include subfolders"

C:\Program Files\Granicus\ "Include subfolders"

C:\Gads "Include subfolders"

D:\GStore\ "Include subfolders" (Note: D: is the most common drive on which the GStore folder is located, but your drive might be named differently; for example, E: is fairly common. If the GStore folder is located on a differently named drive on your performance accelerator, replace "D:" with the name of your drive as needed.)

C:\WINDOWS\system32\inetsrv\

C:\GranicusLogs