Granicus Platform: Creating a User

To create a new user, follow these steps.

Note: If using Google Chrome with a Lastpass extension, please disable the extension or open the Granicus Platform in an incognito window before creating a user. Lastpass can cause issues with creating and editing users when enabled.

1. Sign in to the Granicus Platform.
2. Click Apps and select Users & Groups from the menu.
3. Click + New User.

4. Fill out the fields to create a new user. Any field with a red asterisk (*) next to it is required. 

5. Select a Default App to open automatically when the user signs in to the Granicus Platform. This should be the application that the user is in most often.
6. Select the checkbox next to a group name on the right to add the user to that group.
7. When you've finished, click Save Changes at the top of the form.