My file in ATS has been disapproved. How do I restart the sequence?
Versions
This article applies to the following versions: Legistar 5 (All Versions)
Resolution
When a file is disapproved, the approver should have noted why the file was not approved. Use this information to modify the file as needed, and then restart the Approval Tracking Sequence from the beginning—just as if it were a new sequence. This is required because the file has changed, and all previous approvers will need to approve it again.