Quick Subscribe pages are an integral part of the subscription process for your new subscribers. Members of the public can view and select subscription options from your Quick Subscribe pages, subscribing them to updates from your organization and creating a new subscriber profile in your govDelivery account. The Quick Subscribe page can also collect information about subscribers, such as their name, through the Questions feature. 

You have the option of enabling a setting that requires subscribers signing up for updates on the Quick Subscribe page to create a password. This password will be required if a subscriber later tries to access their subscriber profile to view and edit their subscriptions, preferences, and answers to Questions (note: if a subscriber is directed to their subscriber profile straight from their inbox, no password is required). As a best practice, we recommend that agencies enable this mandatory password setting (Account Administrators should contact Support to do so). If you choose not to require a password, it will be optional for subscribers to set up a password. Subscribers who opt out will be able to access their subscriber profile without a password with just their email or mobile phone number, depending on what they used to subscribe to updates. 

The default Quick Subscribe page, called the Complete Quick Subscribe page, lists all subscription categories and topics that you have within your account. You can also create custom Quick Subscribe pages with limited subscription categories or create a new default Quick Subscribe Page.

Note: The creation and management of Quick Subscribe pages is only available to Account Administrators. If you are a Topic or Group Administrator, you will not be able to access this feature, and will need to contact your Account Administrator to make changes to Quick Subscribe pages.

Creating New Quick Subscribe Pages

govDelivery allows you to create custom Quick Subscribe pages to streamline the sign-up process for your website visitors. You can create custom Quick Subscribe pages with a select number of categories and link those pages to your website as appropriate.

Multiple Quick Subscribe pages are particularly useful if you organization has categories with large numbers of topics, and those topics would be better displayed on a separate page.  Or you can create different Quick Subscribe pages that offer different subscription options that relate to the linked web page.

The default Quick Subscribe page for your organization will contain all categories and topics. Using this feature allows you to create a new default, or a special Quick Subscribe for specific use.

To create a custom Quick Subscribe page:

  1. Click your user name in the upper right corner of the site.
  2. From the drop-down user menu, click Account Settings.
  3. On the page menu to the right, click Quick Subscribe Pages.
  4. Click Create Page.
  5. Enter a Name for the Quick Subscribe page. The name appears on the new Quick Subscribe page as a header.
  6. Enter a Description for the page. The optional description field is for internal notes and will not appear on the Quick Subscribe page.
  7. A Code for your Quick Subscribe page will be generated by the system. You can edit this code for internal purposes.
  8. To make this the default Quick Subscribe page for your organization, check the box by Default Quick Subscribe Page.
  9. Add the categories that you want to display on the Quick Subscribe Page. Drag categories from the Category Hierarchy box to the Quick Subscribe Page Categories box.
     

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  10. Click Save.

Assigning a Quick Subscribe Page

Once you have a custom Quick Subscribe page created, you can assign it to be used for a topic or category.

To assign the Quick Subscribe page for a category:

  1. In the left navigation, click Categories.
  2. Click on your category in the list. The Category Information page appears.
  3. In the Quick Subscribe Page field, select your new page from the drop-down list.
  4. Click Save.

To assign the Quick Subscribe page for a topic:

  1. In the left navigation, click Topics.
  2. Click on your topic in the list. The Topic Information page appears.
  3. In the Quick Subscribe Page field, select your new page from the drop-down list.
  4. Click Save.

Find the URL of a Quick Subscribe Page

Some organizations may wish to direct citizens to their Quick Subscribe page, allowing stakeholders to subscribe to multiple categories or topics at one time. To find the URL for your Quick Subscribe page:

  1. Click your user name in the upper right corner of the site.
  2. From the drop-down user menu, click Account Settings.
  3. On the Area Options toolbar, click Quick Subscribe Pages.
  4. Click on the Quick Subscribe page you want to access.
  5. The URL for the page displays in blue.

Modifying Quick Subscribe Pages

To modify your default Quick Subscribe Page or a custom Quick Subscribe Page:

  1. Click your user name in the upper right corner of the site.
  2. From the drop-down user menu, click Account Settings.
  3. On the page menu on the right, click Quick Subscribe Pages.
  4. Click on the Quick Subscribe page you want to edit.
  5. When you are finished making your changes, click Save.

Deleting Quick Subscribe Pages

There is a default Quick Subscribe page for every account which can not be deleted, although you can designate which Quick Subscribe you want to be your default. To delete other Quick Subscribe pages you have created, execute the following steps:

  1. Click your user name in the upper right corner of the site.
  2. From the drop-down user menu, click Account Settings.
  3. On the page menu on the right, click Quick Subscribe Pages.
  4. Check the box next to the Quick Subscribe page(s) that you want to delete.
  5. Click Delete.

Designating the Default Quick Subscribe Page

govDelivery automatically creates a default Quick Subscribe page that lists all categories and topics. You have the option of creating a different default Quick Subscribe page.

To set the default Quick Subscribe page:

  1. Click your user name in the upper right corner of the site.
  2. From the drop-down user menu, click Account Settings.
  3. On the page menu on the right, click Quick Subscribe Pages.
  4. Click on the Quick Subscribe page that you want to set as default.
  5. Click the box next to Default Quick Subscribe Page.
  6. Click Save.

Protecting the Quality of your Subscriber Lists

In order to protect the quality of your subscriber lists, we have implemented a CAPTCHA solution on Quick Subscribe Pages intended to prevent automated subscribers, which can artificially inflate subscriber counts. CAPTCHAs are an industry standard method of preventing scripted "bots" from accessing webpages or submitting forms. This extra layer of security will be invisible to most subscribers, and only display — prompting subscribers to complete a simple puzzle prior to completing their signup — when some level of risk is detected. For the vast majority of legitimate subscribers, it should not be an impediment to subscribing to your Topics. Our CAPTCHA solution is GDPR compliant, does not use any advertising cookies, and meets accessibility standards by being VPAT and WCAG 2.1 AAA compliant.

The CAPTCHA solution will function on the Quick Subscribe Pages when viewed on desktop and mobile devices. At this time it is not available for signup forms built with the Signup Builder.