The Questions report provides summary and detailed reporting for the questions that you ask subscribers during the subscription process.
To access the Questions report:
On the left navigation menu, click on Reports.
Under the Topic Reports section, click on the Questions.
Select a Start Date and an End Date.
Click Show Report.
Summary
The summary section provides an overview of the report's contents. Fields in the summary include:
Net Subscribers in Date Range - The number of new subscribers for the account in the selected date range.
Total Questions as of MM/DD/YYYY - The total number of questions for your account as of the selected end date.
Total Questions Page Views as of MM/DD/YYYY - The number of times the Question Page has been presented to subscribers as of the selected end date.
Total Responses to Questions as of MM/DD/YYYY - Total number of subscriber responses to questions as of the selected end date.
Details
Note: Subscriber answers displayed in this report are only those answers that were submitted during the selected date range. The Start Date of your date range must begin at the time a question was implemented to access all given subscriber answers to that individual question.
You can filter Questions Details by topic and/or channel. By default, the details are sorted by contact name. The detail fields include the following:
Contacts - The email addresses or phone numbers of your subscribers
Question Name - The name of the question.
Question Text - Complete text of the question, presented to subscribers.
Type - Type of question.
To filter the Questions Details by topic:
In the Topic Subscriptions box, click +.
Select the appropriate topics.
Click Filter.
To filter the Question Details by topic:
Select the desired channel from the Channel drop-down box.
