I've added new users to Legistar in Administration, but they can't create legislative files or agendas. I added them in the People section of Administration. I then navigated to Government Bodies > Bodies and selected the body to which I wanted to add them. I selected the Office Members tab and filled in all the required fields to add them. When they try to use Legistar to create a file or an agenda, they are unable to do so. What's going on?
Resolution
When you add users to Legistar, make sure you've added them to a group, and make sure that group has the correct permissions established in the Body Security settings:
Adding a New User to a Group:
Navigate to System Security > User Accounts, then click New.
Select the user's name from the User Name menu, and the user's security group from the Security Group menu (for example, select System Administrators if this user is a member of the IT Department and needs access to the back-end of Legistar).
Edit the user's Logon Name and Password.
Enter a number in the Login Limit field.
Check the Active checkbox.
Click Save.
Configuring Body Security:
Navigate to System Security > Security Features, then click the Body Security tab.
Select the group you wish to edit from the User Group menu.
Select the appropriate checkboxes to grant that group permission to view or edit meetings and legislative files for each body. Click the All checkbox next to a body to grant the group permission to view and and edit everything for the selected body. To grant a group access to every body, click Grant All. To prevent a group from accessing any bodies, click Revoke All.
