Overview

I've added or updated attachments in Legistar, but they are not appearing in iLegislate. Why aren't they showing up?

Versions

This article applies to the following versions: Legistar 5.2.125+, MediaManager 4.4+, iLegislate (any version)

Resolution

The most common reason for this issue is that after editing existing or uploading new attachments, the Legistar meeting was never exported back to MediaManager. This prevents your updated attachments from appearing in iLegislate. 

To fix the issue, export the meeting to MediaManager. Granicus recommends using Manual Export to accomplish this, as you can choose exactly when you'd like to export the meeting without waiting for the sync schedule.