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Granicus Platform: Editing Users

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Solution
To edit an existing user, follow these steps.

Note: If using Google Chrome with a Lastpass extension, please disable the extension or open the Granicus Platform in an incognito window before editing a user. Lastpass can cause issues with creating and editing users when enabled.
  1. Click Actions next to the user you wish to edit, and select Edit from the menu.

Edit user from the Actions menu

 

  1. Edit the user's properties as needed. You can edit the UsernameFirst NameMiddle NameLast NameEmail, and Phone Number fields. Note that any field with a red asterisk (*) next to it is required.
  1. You can change the user's password if needed by clicking the Change Password button. Learn more about the Password Policy.
  1. Select the user's Default App using the drop-down menu. This determines which app opens when the user signs in to the Granicus Platform. This should be the application the person uses the most often.
  1. Select the checkbox next to a group name to add the user to that group.
  1. Click Save Changes to update the user's profile.

user properties

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