Overview

I want to download an archive from MediaManager.

Resolution

There are two ways to download an archive: through MediaManager and through your public View page.

Through MediaManager:

  1. On the MediaManager Home page, click the Archives tab.
  2. Select an event (the event becomes highlighted), then click Edit.
  3. Click the Download subtab. A message displays that the file will begin downloading automatically. The video downloads.

Through your public View page:

  1. Open a video.
  2. Click Download. The video automatically downloads.

If the above steps don't help resolve your question, please contact Granicus Customer Care.