Templates
Q: How do I delete a template?
A: To delete a template, open the template. In the lower right corner, click Delete Template.
Q: Can I create my own template using HTML and/or CSS?
A: Yes, you can use the Layout Builder to create your own custom templates.
Q: Can I edit a Sample Template?
A: No, you cannot directly edit a Sample Templates. The Sample Templates are designed to be a framework for your own customized template. When you open a Sample Template, you create a copy of the template that can be saved with your custom changes.
Q: If I update a template, will my changes be reflected in previously created bulletins that used the template?
A: No. Bulletins take a snapshot of the template at the time the bulletin was first created. Any changes to the bulletin after that time are not reflected in the bulletin.
Q. Is there a limit on template width?
A. No, there is no limit on template width. However, Granicus recommends that templates are 600 px or less in width. If your template is greater than 700 px, the template will scroll in the template editor.
Bulletins
Q: How do I delete a bulletin?
A: To delete a bulletin, click the Delete bulletin button in the lower-right corner of your screen.
Q: How can I use both single and double spacing in an advanced bulletin?
A: Hitting the "enter" / "return" button once in a text block will double space the next line beginning a new paragraph. Holding the "shift" and then pressing the "enter" / "return" button will single space the next line, maintaining the same paragraph.
Q: Can I apply a different template to my bulletin?
A: No. Once you have selected a template in the Details section, you cannot apply a different template.
Q: Can I create an Advanced Bulletin from the Send Topic Bulletin page?
A: No. You can only create an Advanced Bulletin from the Create General Bulletin page.
Q: Can I delete a content block that was included in the template?
A: Yes. As long as the content block was not marked as locked, you can delete it.
Q. When I resend an Advanced Bulletin, can I edit the bulletin in the Advanced Bulletin Editor?
A. Yes, when you resend a bulletin created in the Advanced Bulletin Editor, you can edit and resend it from the Advanced Bulletin Editor. Simply click on the link to the right of the bulletin in the Sent tab that reads Open a Copy. Note that if you want to resend a bulletin using the standard bulletin editor, where you can modify HTML, simply contact Customer Support, and they can assist you in enabling this feature for your account.
Images
Q: Can I make an image a link?
A: Yes, images can be linked.
Q: Can I resize or zoom in on an image?
A: Yes, you can resize or zoom in on an image as long as the image is large enough.
Q: Can I delete an image once I upload it to the Advanced Bulletin Editor?
A: Yes.
Questions
Q: Does the Advanced Bulletin automatically save my changes?
A:Yes, the Advanced Bulletin Editor has an autosave feature that saves your changes every minute.
Q: Is there any way to disable autosave?
A: To disable autosave, uncheck the Autosave? button at the bottom of the editor.